Customer service
Complaints
Bought something in our Wrocław store and it is not right? Tell us here. This form is for in-store purchases — we do not sell on this website.
Photo of your receipt
Always photograph your proof of purchase (till receipt, or a card payment confirmation with the date). Without it we cannot always confirm the sale. You can attach up to 5 photos: receipt, product, pack, defect.
We review complaints within 24–72 hours on days the store is open.